|
|
 |
|
THE STORE POLICIES
|
|
|
Shipping and Handling
The shipping costs are calculated and updated each time you enter a new product in your shopping cart so
you know right away and before checking out how much it will cost you (*). They are based on shipping
within the US. For countries other than the US, extra shipping costs may be added in case they are higher and you might have
to pay custom charges upon arrival that we are not responsible for. (*) Extra shipping costs may be added in case
of large/heavy quantities. We always pack very carefully our items including pottery.
To keep the costs of shipping as low as possible, we usually ship through USPS ground, unless you
notify us otherwise. We are not responsible in case of the loss of a package by the post office. If we are
out of stock, we will need to order it from France, it might take 2 to 6 weeks depending on the item (delay usually indicated
for each product).
|
|
|
|
|
|
|
|
Returns
RETURN:
If you are not satisfied with the merchandise you ordered, we will be glad to take it back or to exchange
it except for : fabric, items on SALE. We will accept returns
and exchanges if you ship it back within 5 days. Please send us an email and we will give you an Authorization
number: NO RETURN WILL BE ACCEPTED WITHOUT IT. if you send a merchandise back without this authorization and/or after 5 days,
a 30% restocking fee will be charged. Shipping costs to return the merchandise are to be paid by customer. Refund or exchange
will be processed if merchandise is received in same condition as when shipped. There will be a 5% restocking fee for
all returns (not for exchange).
SPECIAL ORDER ONLY: An item
is designed as "Special Order Only" when we do not carry those items in stock and
we will order them from France specifically for you. It can also be a large order (above $500). The merchandise is non returnable (no exception). If you are not sure if it is a special order, do not hesitate
to contact us. Thank you
|
|
|
|
|
|
|
Do you have any questions? Send us an e-mail at:
sdepons@gmail.com
(absolutely no advertising of any
kind, this is for customers only) Boutique featuring
Oilcloth tablecloth, french tablecloth, bath rugs, kitchen rugs, french pottery, french antiques and more.
|
|
|
|
